Computer Geeks delivers managed cloud defenses, automated log analysis, and remote desktop support without ever needing to be in the same room as your computer. Every session runs over an encrypted connection, watched by a real technician, not just a script.
Automation grew out of the same idea — we kept watching good businesses lose whole days to admin that a computer should have been doing for them, so we started building it out for them remotely instead.
What hasn't changed is who we work for: people who want a straight answer and someone who actually picks up. No call centre, no ticket disappearing into a queue — just a direct line to the engineer working on your system.
Straight answers
We'll tell you when something isn't worth fixing, when the cheaper option is the right one, and when you don't need what you came in to buy. It's cost us a few sales and earned us a lot of customers.
One remote desk, two time zones
We run live support windows across India Standard Time and New Zealand Time, so wherever you are, there's a real person on the other end during the hours that matter to you. Outside those windows, tickets go straight into the queue and get picked up first thing next session.